Illustration generated by IA.
01 8 min
Recurrent services
Free trial, engagement, renewal and termination: calculate the cost over time, keep confirmations and check the last draw.
View the fictional worked example : Compare and terminate a subscription
Calculate the cost over the intended duration of use. Identify engagement, renewal and notice. Check the termination function before signing up.
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Check the checklist : Compare and terminate a subscription
Illustration generated by IA.
02 7 min
Prepaid value
Validity, network, exclusions, balance and refund: check the conditions of a gift card or an asset before paying.
View the fictional worked example : Check a gift card
Identify the transmitter and the accepted network. Record the date and exclusions before paying. Check split payment and residual balance.
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Check the checklist : Check a gift card
Illustration generated by IA.
03 8 min
Dematerialized procurement
Download, account, device, access duration and updates: check what you actually buy before you pay.
Distinguish file, license and access. Control devices, territory and connection. Read updates and possible changes.
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Check the checklist : Choose a digital product
Illustration generated by IA.
04 8 min
Concerts, shows and sports
Canal official, final price, nominal ticket, transfer and resale: check the conditions before buying a seat online.
Access the ticket office from the organiser. Check final price, date, place and placement. Read the name and transfer rules.
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Check the checklist : Check a ticket online